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I don't think shipping distance or living in the middle of nowhere is the only cause of late deliveries. I live about 20 miles from one of Amazon's gigantic distribution centers. And they are building a second distribution center about 7 miles from my house. This new one they are building is HUGE!
I still get late deliveries about 25% of the time. Only late by one day though. They deliver in the early morning sometimes. I've gone out at 6:00am and found their package sitting on my doorstep (it wasn't there the night before). Maybe they deliver 24 hours a day? So I haven't complained about 1/4 of my deliveries being late based on the historical standard for deliveries to occur between 8:00am and 8:00pm. They would probably just cancel my Prime account if I did complain - not an ethical thing for them to do, but it appears that is exactly what they are doing to some people. "Complain to us? Ha! We'll fix you!"
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