Quote:
Originally Posted by Josieb1
It’s certainly not a ‘politcial’ issue for me. It’s just a large company who sells a vast amount of digital products should not be allowed to withdraw access to them/and use of them, because a customer has breached an unspecified rule that they know nothing about. Not without at least access to appeal such removal.
|
Are we back here again? It is YOUR responsibility to download all digital material to your own secure location. If you neglect to do so, that is on you if they take it away.
As for returns, they cost companies money, and if there is a pattern of constant returns, they have every right to stop doing business with those people to protect themselves from abusive practices.
Just about every retailer has some form of protection against frequent returners, usually it is a very high restocking fee.