Quote:
Originally Posted by darryl
You may be right. Or not. On the one hand, the percentage of accounts with these problems must be absolutely miniscule compared to the number of accounts Amazon have. On the other hand, just some of the Posts in this thread indicate Amazon's reputation has been damaged in the eyes of at least some.
I'm generally no fan of government intervention. But sometimes it is necessary. Total Laissez-Faire economies are long gone. I find that Governments are far too ready to intercede in areas that should not concern them and that when they do they usually do it badly. And people often don't take into account the army of public servants often required to administer every new area in which government becomes involved.
The problem Amazon has now is that it has become so big that it is very much in the public eye, and it has made powerful enemies. And it has become very important in the lives of many Americans. As I mentioned in an earlier post, anecdotally Amazon Prime is a real boon to many in rural areas, and they would miss if it was withheld from them. Yes, these people can get by without it, but should they have to. For them there is a much higher cost and inconvenience in showing their displeasure with Amazon by taking their custom elsewhere.
If you are right on this then Amazon can just continue on as is. Personally I suspect that if they continue to cancel accounts without even providing reasons they are going to run into significant problems.
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I suspect you are pretty much spot on with regards to what is happening and why. They are all about cost savings and playing hardball. Amazon has gotten quite a bit of bad press over the past several years because of their apparent arrogance and high handedness. I can very much see it hitting a tipping point.