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Old 04-11-2018, 03:11 AM   #1020
davidfor
Grand Sorcerer
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
From your description, I don't really think reimaging will work. If the power light isn't coming on when you try to turn it on, then odds are it is a different problem. But, it won't hurt to try, so I have sent you a PM with the link to the image.

Other things to try are:
  • Charge it for a couple of days. A lot of people have had seemingly dead Kobo's, left them on charge for a while and came back t find them working.
  • Pull it apart and check connections and the switch. When I've opened my Touch or Glo, I always messed up positioning the switch correctly and have to open it again to fix.
  • If it is a refurb, what is the warranty status? If it is still covered, I would be taking it back.
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