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Originally Posted by Luv2ReadnCreate
Why are you so rude and hostile? I was neither to you. Sheesh.
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???
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Seems like some of you were incredibly rude to the Amazon reps you talked to.
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Your first statement made in ignorance. Alongside your somewhat smug implied conclusion that we acted inappropriately.
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As someone who has done that kind of work myself (not for Amazon thought),
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Not just smug, but a bit condescending too.
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I have little sympathy for people who immediately have an attitude and treat customer service people poorly.
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Statement made in ignorance #2 (immediately have an attitude). Statement made in ignorance #3 (treat people poorly).
Yes, you were rude and hostile to us. And you are incorrect right now, by trying to project your own behavior back on us for calling out the smug and condescending posts meant to besmirch us.
You need to realize that you are interacting with book readers here. Which generally equates to a highly intelligent bunch of people, who are capable of understanding the meaning of words, picking up on subtleties, intuiting intent, and reading between the lines. And judging by your written words, I think you are exactly the same. Intelligent and sharp of mind. You are able to carefully craft a put down disguised as a helpful post. But remember, we are all readers. We can do the same thing, and we also recognize it when it is being done.
Personally, I would characterize my previous responses to you as "firm" and "blunt" rather than "rude" and "hostile". That is what I intended. But the result is of course open to interpretation. Good authors can convey their message expertly, using just written words. That's why we read them. But I am not an author, let alone a good one. I apologize if you read rude/hostile into my words, as I actually intended firm/blunt. There is a fine line between firm/blunt and rude/hostile/condescending/sarcastic, and I may have crossed that.
Bottom line: I just want my stupid PaperWhite to work. I paid for the blasted thing.