Quote:
Originally Posted by jackie_w
Because it's the law, at least in the UK (and probably the rest of the EU) for physical goods bought "at a distance", i.e. online.
In short:
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I wish we had this law also here in the U.S.
I cancelled an order within an hr. and it still shipped to me after sitting in a warehouse for 20hrs. It came yesterday and I refused the shipment so it went back. This was the first time I refused an item and it went well so far. Amazon told me expect a refund in 2-3 days after they receive it. I'm also hoping they will not count it as a return against my account. It worked out well because I was home at the time of delivery, but that's not always the case.
I would prefer to have the law that is in the U.K. and not have to contact Amazon C.S. for everything. I have had good luck with Amazon so far, but I would like the peace of mind of knowing there is a law in place in case it doesn't.