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I had a problem cancelling a recent order from Amazon. I cancelled the order about an hr. after, usually well within the cancelling period. I got the we are trying our best to cancel this order message and they will contact me when the status changed. The next day the item was still processing 12 hrs. later and not shipped. I cancelled again. It was 13 hrs. since I first cancelled. Got the same message, the item shipped 20 hrs. after I cancelled the first time. It's coming today. I don't know why it wasn't cancelled only one hr. after ordering. It sat for almost 24hrs. in a warehouse and still shipped. Now I'll need to return it.
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