I've had it with Sony. I bought an ereader trusting Sony to eventually look after their customers. Books are consistently more expensive; viz. new Lincoln Child just published $9.99 for Kindle, $11.99 from Sony! This is the usual state of affairs for popular books.
Sony is obviously only interested in profits and not in developing a loyal and happy customer base.
I am stuck with an expensive device, but anyone reading this looking for advice, buy a Kindle.

