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cleverbee · 04-07-2018, 10:24 AM

Hey all,

I just bought a Kobo Aura (edition 1 I believe) a few weeks ago and now am experiencing an issue with it. Last night, I found it at the screen that says "Please plug in your ereader to charge". No problem, except it is not recognizing that it is being plugged in. I have tried different cables, different ports (wall/computer), resetting, etc. but it isn't responding to anything and still stays on that screen. Is there anything else I can do to troubleshoot it?

Thanks!

04-07-2018, 10:24 AM	#1
cleverbee Junior Member Posts: 1 Karma: 10 Join Date: Apr 2018 Device: Kobo Aura	Kobo Aura not charging? Hey all, I just bought a Kobo Aura (edition 1 I believe) a few weeks ago and now am experiencing an issue with it. Last night, I found it at the screen that says "Please plug in your ereader to charge". No problem, except it is not recognizing that it is being plugged in. I have tried different cables, different ports (wall/computer), resetting, etc. but it isn't responding to anything and still stays on that screen. Is there anything else I can do to troubleshoot it? Thanks!