Quote:
Originally Posted by fgdas
I'm totally with you. You pay absurd money for half baked product produced in China.
Chinese owned Eink has zero competition and Onyx's large Android ereaders have zero competition too.
Booxtor is the last one in the chain and nobody cares over there as you could see Onyx is setting up its own distribution.
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I agree, Booxtor is the last one in the chain. However to establish some routine steps to afford this delivery issue would not be such problematic. I mean, you got too many orders, cannot you afford such a sale success? Then hire someone to help you and start a more efficient reimbursement policy, prevent issues informing correctly and clearly on your web site about the extraordinary delivery times, hire someone for the customer care to answer mails and phone calls. Keep the customers informed is the basics!
