Thread: Aura ONE Kobo Aura One owners thread
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Old 03-22-2018, 07:02 PM   #1322
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by mr universum View Post
I'm a bit computer illiterate so confused why Calibre recognised my original Kobo Aura on my laptop with windows vista home premium and Calibre version 1.48 - but now the I have just got a replacement Kobo Aura Cpthat Calibre does not recognise it.
I took your advice and tried to install Calibre version 2.67 but get a message saying it won't work with Windows XP - but as you can see above I have windows vista home premium so why does it keep indicating I have XP. Also, if the previous Kobo Aura worked on my laptop with Calibre 1.48, why won't it recognise new Kobo Aura.
Sorry to be a pain but it' doing my head in.
Sorry, but I am confused. You had an original Kobo Aura. That was recently replaced under warranty? That sounds strange as the original Kobo Aura hasn't been sold for at least two years and Kobo's warranty is only one year. And you are discussing this in the Kobo Aura ONE owners thread. That of course made me think you had replaced the dead Kobo Aura with a Kobo Aura ONE. But, this post implies it isn't.

So what device do you actually have? And I would recommend starting a separate thread for this discussion. Your problem would be better separated from the main purpose of this thread.

For the calibre version problem, I don't know. My understanding is that calibre still supports Windows Vista. But, maybe I missed some announcement about that. The only things I can think of is to make sure you aren't running the installer in a compatibility mode that tells the application it is running in Windows XP (I know it can be done, but I never needed it, so I don't know how to check). Or that you haven't downloaded the 64 bit version of calibre and are attempting to install it on a 32 bit version of Windows. I wouldn't expect the error you are seeing if this was the case, but the combination of errors might be confusing the installer.
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