Thread: A complaint about ereader store
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Old 03-22-2018, 04:13 PM   #20
fgdas
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Posts: 346
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Join Date: May 2014
Device: 13inch
Quote:
Originally Posted by gumalcan View Post
I have experience in customer care and i know this behaviour is professionally unacceptable, whatever the reason is. If you are lacking cooperators you hire them. If you are experiencing tremendous delivery problems you inform the customer through your home page. And you ALWAYS answer at customer's emails.
Not sure if you've realised but Booxtor's/Waldemar's ereader.store is one man show shop. Sole trader, home/family business. Enthusiast.

You've probably never dealt with China where tomorrow means yesterday.
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