Quote:
Originally Posted by pdfreaderguy
I made an order from Goodereader. I wouldn't do it again.
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I don't believe that GoodeReader has any Onyx Boox in stock.
They are also misleading people about that and then going silent.
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They have no evidence of having any Onyx Boox in stock. They refuse to respond and they have now edited their website silently to disclaim themselves.
Items are likely just shipping directly from Onyx and with all the delay and poor timing of items coming from China. Not at all what is being advertised for the markup.
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Sorry to hear that you were taken in by their deceptive practices. I very nearly was as well when they initially launched their 13.3" Indiegogo campaign. When contemplating an expensive purchase, it seemed comforting to know that they were operating in Canada. Luckily, I stumbled across some information on these forums which made me take a closer look at them.
Thank you for documenting your experience with them for others to see. This is important to do. It is what saved me from making a similar mistake two years ago.
Hope you paid by credit card. With your documentation, it should be relatively straightforward to get a refund. However, you should initiate any such refund request before the order is marked as "shipped" or there might be some delays.