I made an order from Goodereader. I wouldn't do it again.
I am in the USA. I was about to buy a remarkable tablet for an out of country trip at the end of the month. I saw the Onyx Boox note was available on March 19...
Says it right here...
https://goodereader.com/blog/electro...ble-march-19th
Their facebook says its available! They are shipping from Canada!
https://i.imgur.com/aOhNjr8.png
Well I can order from Germany or Canada.
GoodeReader prices are NOT competitive. They have been called out on this but they explain that they get items to people that don't have a lot of access in their countries and pay a premium. Well I'm ready to pay a premium because of timing. Canada sounds like faster timing than Germany and
GoodeReader (Canada) shows they have 20 in stock.
No I didn't know about GoodeReader history of bad service and questionable dealings.
So I message them to check that I can get the item on my timeline, it will go out "immediately" the next day (March 19!) if I pay right away. I pay right away. You can see the rest of the conversation where things obviously don't go that way:
My chat with them:
https://i.imgur.com/bRXtRtN.png
I don't believe that GoodeReader has any Onyx Boox in stock.
They are also misleading people about that and then going silent.
Notice the March 19th post above, people are starting to complain they aren't being clear. But I didn't know that. Buyer Beware!
Also note, "OURS IS IN THE US"...
https://i.imgur.com/krh1BaR.png
Here is the GoodeReader Onyx Boox Note website cached from google. This is how it appeared when I ordered. March 18, 10:00pm
THEY HAVE SINCE EDITED IT.
http://archive.is/W2wP9
Here it is today:
https://goodereader.com/blog/product...-10-3-e-reader
Archived:
http://archive.is/IwdxS
Sloppy add on at the bottom:
Quote:
|
This item will be shipped from Asia
|
I believe GoodeReader is running a scam.
They have no evidence of having any Onyx Boox in stock. They refuse to respond and they have now edited their website silently to disclaim themselves.
Items are likely just shipping directly from Onyx and with all the delay and poor timing of items coming from China. Not at all what is being advertised for the markup.
P.S.
Why doesn't this forum have a vendor feedback section so we can protect others?
GOOD E READER
1505 RENFREW STREET
VANCOUVER, BC V5K 4C8
778-889-6476