Quote:
Originally Posted by pdfreaderguy
Mass email or a single blog post would solve it. It's standard and available for free.
There nothing public facing to update public information for the great majority of potential buyers. Just months of conflicting information.
Minutes to solve. No effort to do so.
|
Quite agree. It would also probably do much to lessen the volume of email inquiries. And when one does not respond to email inquiries in a timely fashion, one runs the risk of being considered unreliable, particularly to new potential customers.
Quote:
Originally Posted by pdfreaderguy
This isn't about one vendor. It's about the entire space and Onyx is just a major example of this...along with their vendor chain.
If you go look for the onyx boox note starting today, it's a disaster of misinformation littering search engines and forums. All without context and with zero attempt to clear things up by the manufacturer or vendors.
It would take 3 minutes for Onyx to release an electronic press release that would then trickle down the vendor and enthusiast chain.
|
Quite agree. Not the best way to attract new customers for a product that carries a substantial price tag.