Quote:
Originally Posted by thine
I did receive a standard e-mail from ereader.de regarding possible 'couple of days' delays of preorders. It's been quite longer than that.
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That happened to me, too. The paperwork was filed first. However, the messages on the UPS tracking site led me to believe that the package had actually already arrived in Canada and cleared customs. It also initially confused the UPS representative whom I talked to when my package didn't show. She then checked and discovered that the package had not been picked up yet, only the paperwork, which I imagine was filed electronically.
However, my package has since been picked up and I just received an email from UPS saying that they would deliver it tomorrow. I imagine yours will ship soon, too.
Quote:
Originally Posted by thine
If the communication is this bad, service is probably even worse, once (and if) we get our devices.
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Because the device is new, I expect that things are pretty hectic at the ereaderstore right now. I bought my Max from Booxtor last year and he was very helpful, both before and after the sale. However, when i bought my Max, it was well after the initial launch so I imagine that things were not as hectic as they are probably at the moment.