Quote:
Originally Posted by SnowMuffler
Please let us know what you hear back. EReadstore refuses to respond to my emails. At this stage even a fairly generic reply would be a nice courtesy.
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The entirety of the ereader space is a hodgepodge of poor business skills and lackluster customer service.
It creates so much confusion in the market place.
Minimal details from the vendors on shipping times, origin destinations, etc. Things are listed in stock when they aren't really. PreOrder without a even a close ship date, etc.
The makers of the devices are just as guilty. Onyx has a boox note page "coming soon". That page is live, but not on their actual menu. Google picks it up randomly. This thread further tells buyers researching, "boox note available now". Research around the web and you find all this contradictory release date information, never a word from Onyx about the reality (limited regional runs have been released, no one knows who or what stock will be available for their own region going forward). More market place confusion. Vendors compounding it with silence and uninformative websites.
I read news articles about whether ereaders are really going to hang on, or if new tech will make them continue as niche items outside of the kindle. But the average person can never follow all of this and will not take the time to spend their money on a product that might be available today...or in 2 months. Might ship from Germany or China. And then after all that, you pay a premium for the device for silence. Just doesn't do much for the industry as a whole.