Quote:
Originally Posted by haertig
See my quotes from the chat in post #15 of this thread:
https://www.mobileread.com/forums/sh...6&postcount=15
The Amazon rep was presented with an either/or choice: "Do I get a NEW one or a REFURB one?" (paraphrased).
When presented with an either/or choice, and you respond affirmatively with one of the two choices, you can't come back later and say "they actually mean the same thing".
It's refurb or new, one or the other, it can't be both. What little wiggle room a word weasel might have had saying "they're both the same thing" totally evaporated when they responded specifically to an either/or choice with one of the presented choices. If they wanted to weasel out of an either/or choice, they would have had to mention that "refurb is the same as new" in their response. They didn't do that. This is not a gray area. This is common English language usage.
Playing with words is one thing, but you can only play so far without it being a lie/fraud/misrepresentation/falsehood/etc.
Anyway, when I receive my replacement Kindle, I guess we'll find out if my Amazon weasel lacks a grasp of the English language like Barbara's Amazon weasel did.
Next, I hope we won't be discussing that when Amazon said "New Kindle", that was just an accidental spelling error, and they meant to say "Gnu Kindle" - as in, "a Kindle previously owned by a wildebeest". |
Your question was absolute. Amazon's reply was not. You'll note that the Amazon rep didn't affirmatively state that you will not get a refurb. Just that they'd leave a note to their tech guys. Unfortunately, the "newer than yours" addendum is open to interpretation.