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Hi, unfortunately, I also joined this club. I had my voyage since end of 2014. Since last week the touch display does not register in most areas. Sometimes I can get it to register touches in the centre, but even so the kindle is unusable.
I tried around 10 resets and a factory reset with the above method, no avail.
I received a similar offer from Amazon customer service: 15 Euro (about $18) off a new one.
Interesting side note: the customer service even knew, that I had done my last factory reset in January. Amazons collects a lot of data on us...
Going back to my Sony PRS T1 for now, definitely a big step back. Missing the font options and the backlight, but it's still working perfectly after more than 6 years and still the lightest reader I know. I wish Sony was still in the market, none of the current offers convinces me 100% like the Sony did in 2011.
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