Quote:
Originally Posted by Barbara1955
haertig ... have you received yours yet?
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No. I actually just now dropped the old one off at the UPS Store about an hour ago.
After reading of your frustrations of being told you'd receive a new one, then having a refurb one shipped (defective at that!), I took extra precautions.
Attached to my old Kindle is a copy of my entire chat with the Amazon rep, with the parts where I was told I'd receive a NEW one (in mine can't be fixed) highlighted.
Will that make a difference? Who knows, but it was the best I could come up with to nip any slight of hand on Amazon's part early in the game.
I'll report back on what I receive. I'm thinking the earliest I could potentially see a Kindle back in my hands would be next Friday the 16th, and even that's just a best case guess.
In the meantime, I'm back to using my old Nook Simple Touch for a while. Not a bad thing - it's still a decent device. I did a factory reset on the Kindle to wipe out whatever I had put on there before handing it over to UPS. And got a "proof of drop-off" receipt at the UPS Store.
p.s. - I also took a photo of the "Device Info" from my old Kindle, showing the serial number and network MAC Address. In case they want to tell me they are returning mine, but slip in somebody else's refurb anyway. Amazon can probably spoof the serial number easily, but maybe not the MAC address (which is unique). Am I paranoid? Yeah, probably so.