MobileRead Forums - View Single Post - Kobo Aura H20

symphonae · 03-08-2018, 11:16 PM

Hey Everybody,

I bought a Kobo Aura H20 Back in the Summer of 2015, and last autumn I started experiencing issues with it. The screen is frozen, and nothing I do seems to help the issue. No matter what I do (Restarting, plugging into computer, turning on and off, etc), the screen remains the exact same.

I've tried reaching out to Kobo, but I was extremely unhappy with their customer service as they essentially told me that my only option was to purchase a new device. As I had only used it for roughly 2.5 years before it broke, I wasn't looking to shell out another couple hundred bucks for a brand new one.

I was wondering if anybody else was having this issue, and how your cases / the issue was resolved? Thanks!

03-08-2018, 11:16 PM	#1
symphonae Junior Member Posts: 1 Karma: 10 Join Date: Mar 2018 Device: Kobo	Kobo Aura H20 - Screen Frozen Hey Everybody, I bought a Kobo Aura H20 Back in the Summer of 2015, and last autumn I started experiencing issues with it. The screen is frozen, and nothing I do seems to help the issue. No matter what I do (Restarting, plugging into computer, turning on and off, etc), the screen remains the exact same. I've tried reaching out to Kobo, but I was extremely unhappy with their customer service as they essentially told me that my only option was to purchase a new device. As I had only used it for roughly 2.5 years before it broke, I wasn't looking to shell out another couple hundred bucks for a brand new one. I was wondering if anybody else was having this issue, and how your cases / the issue was resolved? Thanks!