I interpret "newer than yours" to mean something with newer firmware, or even a PaperWhite 4 if they manage to release something like that in the next few days.
So where does the quote below from the chat fit into your more lax interpretation? Notice how I chose my words in the chat very precisely. I presented an either/or. It's either NEW, or REJECT/REFURBISHED. Either/or. I choose my words carefully in matters like this. On purpose.
Quote:
08:59 PM PST Me: If my Kindle cannot be repaired (probably not cost effective to do so), do you plan on replacing it with a NEW Kindle, or somebody else's reject/refurbished model?
09:00 PM PST Ravi: You'll get a new device
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Are we back to "new to YOU"? That definition won't hold water, since EVERYTHING is "new to YOU".
And further down, I had him reconfirm. On purpose.
Quote:
09:03 PM PST Me: It is perfectly fine if you can repair mine successfully. My concern is getting somebody else's return/reject/refurbished Kindle that may itself have a significantly deteriorated battery. Batteries have a fixed lifetime. So I either want MY device back, or a NEW device. That is the only way I'll know the battery history. NEW is fine, or MINE is fine. Somebody else's is NOT fine. I just wanted us to be clear on that.
09:04 PM PST Ravi: Okay
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So given the entire context of the chat above, there is zero justification for interpreting "newer than yours" to mean "refurbished".