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Originally Posted by haertig
p.s. - Update: Just spoke with my wife and told her we need to look for the Amazon credit on our CC ending in 4900 (the one that Amazon person said she crediting things to). The wife pointed out that this card was canceled months ago and a new on issued (one of those bank anti-fraud things I guess). The Amazon rep had previously told me that the credit had already gone through. I wonder how it did, to a defunct card? So I guess this Amazon saga has a few more iterations to go through before it's finally resolved...
They are trying to help. I do believe that. But it appears they have a bit of incompetence to deal with, either in their employees, or in their software systems.
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It will, believe it or not your credit card company keeps track and will actually credit the new account. Having been through this fraud thing numerous times I have quite the experience on how credit card companies link things. In fact, I forgot to change the credit card once of an automatic billing for a utility and the credit card approved it anyway to the correct account. They even notified the utility of the change.