MobileRead Forums - View Single Post - Audible purchases don't appear on my new KAO2

Barbara1955 · 03-02-2018, 07:05 PM

I ALWAYS use Chat that way when they change people I don't need to Re-Tell!
PW3 keeps Freezing Finally I contacted CS who passed me to a Tech... Then I got passed to 2 other tech.... Last just read the chat said send it back. Then I asked about the Fires sent to another tech he read the chat & told me to contact HP... Also said that I could send the 7" back IF HP couldn't fix the problem. So then we moved to the 10" same thing...warranty Dead so no sending that one back.

Thing is IF I would have been on the phone I Still be there

Plus with Chat you get a transcript X e-mail.

03-02-2018, 07:05 PM	#16
Barbara1955 Non-Techy Posts: 4,455 Karma: 15499273 Join Date: Feb 2011 Location: WV---USA Device: Samsung Cell Phone & Amazon Fires & Kobo eReaders	I ALWAYS use Chat that way when they change people I don't need to Re-Tell! PW3 keeps Freezing Finally I contacted CS who passed me to a Tech... Then I got passed to 2 other tech.... Last just read the chat said send it back. Then I asked about the Fires sent to another tech he read the chat & told me to contact HP... Also said that I could send the 7" back IF HP couldn't fix the problem. So then we moved to the 10" same thing...warranty Dead so no sending that one back. Thing is IF I would have been on the phone I Still be there Plus with Chat you get a transcript X e-mail.