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Old 03-02-2018, 02:08 PM   #3
sjfan
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Posts: 281
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Join Date: Sep 2017
Location: Bethesda, MD, USA
Device: Kobo Aura H20, Kobo Clara HD
Quote:
Originally Posted by Ilie Popa View Post
I bought a book 5 years ago from KOBO and the book is gone now.

When I asked Kobo about my issue they just said:
"I apologize for this inconvenience, but unfortunately this item is no longer available on our platform, perhaps the author or publisher took it out from our platform."

https://www.theatlantic.com/technolo...n-dies/409387/
This is why you should always keep backups of your files and never rely on cloud storage that's under other peoples’ control. As the article you linked says:

Quote:
[U]nless you’ve taken the time to download each title you purchase to stream—Amazon recommends you do this “promptly after your purchase” in its Instant Video Terms of Use, by the way—your access to that film depends on a variety of factors, all of which are outside of your control.
It’s unfortunate that you lost it, but at least you learned the lesson with just one book rather than a whole collection. And now you know to be careful about that going forward!
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