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Originally Posted by fjtorres
Dunno 'bout your CompUsa but mine was so bad their instore pickup for online orders never worked. The inventory system said they had the product in stock but the staff had no idea where it was. It took forever to find and sometimes they just gave up.
Circuit City at least got that right: they actually met their 20 minute promise for online orders. Usually with time to spare. I lived 10minutes away and they had the stuff on the shelf by the time I walked into the store. And this was after the layoffs.
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Back in the days when Black Friday meant getting up at 6 AM on Friday morning for the sales, Circuit City was awful. Their checkout system couldn't keep up.