[JFilipe]

Hello
Maybe this problem will have a basic solution, but I'm still not getting my Kobo to work.

I bought my Kobo Aura (1st Edition) about 1 month ago (used / refurbished) and it always worked very well until a few days ago.
Two days ago, I was reading an epub, and the screen completely frezzes.

I made a Soft Reset first, and then a Factory Reset, and after a few tries it turned on, but after setting up Wi-fi, the screen with 5 points to "Restoring ..." will always appear in loop.
When I sometimes connect to the "Select language" menu, I can connect Kobo to the computer, and then test some firmware available online.
After disconnecting Kobo from the computer, it does "Update" and then enters the "Restoring ..." loop again.

I already installed the last firmware, but the problem always persisted.

Surely this situation has already happened to someone. Can you give me any tips?
Thank you.