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Deskisamess · 02-15-2018, 10:33 AM

It's been a long time, but I have a K2. It was running the 2.5.8 firmware for a couple of years before the Critical Update was released. Just because the device is showing 2.5.8, that doesn't mean the Critical Update has been run.

Look here, make sure to notice the "Kindle Services Update" as that is the update you need to run.

There was a lot of confusion on the old Amazon forums when this update was released. Users would see 2.5.8 firmware, and not install the actual update that was needed.

Adding...CS used to tell you if a device you were trying to register had been blacklisted because of being reported lost/stolen. I've no idea if they will still do that.

02-15-2018, 10:33 AM	#9
Deskisamess Wizard Posts: 2,771 Karma: 45827761 Join Date: Sep 2012 Location: Ohio Device: iPhone 13 Pro, iPad mini, iPad Pro 12.9",Paperwhite 6.8", Scribe 2022	It's been a long time, but I have a K2. It was running the 2.5.8 firmware for a couple of years before the Critical Update was released. Just because the device is showing 2.5.8, that doesn't mean the Critical Update has been run. Look here, make sure to notice the "Kindle Services Update" as that is the update you need to run. There was a lot of confusion on the old Amazon forums when this update was released. Users would see 2.5.8 firmware, and not install the actual update that was needed. Adding...CS used to tell you if a device you were trying to register had been blacklisted because of being reported lost/stolen. I've no idea if they will still do that. Last edited by Deskisamess; 02-15-2018 at 10:35 AM.