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I also have Charter/Spectrum. I agree that they do give good service. When I moved from the 2nd floor to the ground floor of my apt. building and had to get the account switched over to my name (it had been in my mother's name but she wasn't available as she was in hospital) they not only got me switched over but upgraded my equipment to a new router and new WiFi as well. It is a pain to switch over new passwords but the service works well.
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