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Quick update: I called them today to ask if they had any idea what's going on. They are replacing the unit, but unfortunately for me there is no stock. So my Christmas present is expected to not come back to me for an UNKNOWN period of time.
Her best guess on an eta was 6-12 weeks.
I'm telling you... I'll never EVER /EVER/ buy another sony product. In 6-12 weeks I will be selling a brand new PRS 700 in the flea market.
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