Thread: My new Aura one comic edition cannot boot up
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Old 02-08-2018, 07:01 AM   #12
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by itoulee View Post
@davidfor, Thanks for your kindly help. I upload a shot, kobo screen doesn't change anymore.
I can't see anything wrong with the screen.

If the factory reset doesn't work, the only other suggestion is to leave it plugged in overnight. Quite a few Kobo devices have come back to life after this.

Otherwise, I'd try to exchange it as defective. Installing KSM and Koreader shouldn't cause this, and they don't block the factory reset. It sounds like something else is wrong.
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