Thread: My new Aura one comic edition cannot boot up
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Old 02-07-2018, 05:47 PM   #7
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by itoulee View Post
I should charge it more than one hour and follow this guide to do factory reset. But unforuntly I can see the red-green light blink, but screen doesn't display recovery or restore something like that.
Any other more suggestion or hints?
Sorry, in the state you describe, a manual factory reset is all I can think of. The instructions need to be followed completely as all steps and the timing are important.

The only other thing is if the screen is damaged. If so, it could be starting but not showing anything. If you can see any unusual lines, that can be a sign of a damaged screen. If you can post a good photo of it, we can comment.
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