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Years ago I had an unresponsive Kindle. I don't remember which model. Everyone suggested a hard reset with the Kindle on battery. It wouldn't do it, of course. If I plugged the Kindle in I got an amber light that never turned green. In frustration, I pressed the power button while the Kindle was plugged in and just sat there. It was probably more than 90 seconds when the hard reset cycle started. I set the Kindle up again and it never had another glitch.
And, keep in mind, if someone says to find a day cat, go to a crossroad, strip naked, and bury the cat while singing "Look for the Union Label", you really have nothing to lose except a little respect.
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