Thread: Voyage touchscreen broken
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Old 01-25-2018, 07:12 PM   #2
shalym
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Posts: 3,058
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Join Date: Feb 2012
Location: New England
Device: PW 1, 2, 3, Voyage, Oasis 2 & 3, Fires, Aura HD, iPad
Quote:
Originally Posted by sdpetersen View Post
Has anyone had this experience? The Voyage I bought two and a half years ago has ceased to register the input from the touch screen on certain areas. I can bring up the menu bar at the top, but the 2nd and 3rd buttons from the left (back and light settings buttons) do not register a touch. In addition, the "Go to" button also fails to register a touch. The Home button is OK as well as the buttons to the right of the light-setting button--for the most part. At times, they also fail. Upon contacting Amazon, they will of course sell me a new one with the giant discount of 3,000 yen (a little over 30 dollars). I restarted several times as well as reset. All to no avail. I might go ahead but fear the same thing would happen. I have a keyboard Kindle that is jugging along perfectly, but the contrast is not as good as a modern device and the software is not as good.
I've had my Voyage since launch, and it still works perfectly.

Shari
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