Quote:
Originally Posted by ZodWallop
If you check back later, the shelves don't reappear?
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No.
Any shelf with even one B&N book on it remains, although all the side-loaded books are dropped from the shelf. (The books are still on the NOOK and can be re-added to the shelf.)
Any shelf that held only side-loaded books disappears completely.
Currently in the second circle of customer service hell. They suggest that the books have to be in a "My Files" folder. I will try that, but it sounds like they're just emailing lines copied from the User Guide back at me.