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No luck ... I rebooted the modem, the router, allowed access to AV and firewall with no results. I reran the debug reports. Do you see anything different?
calibre 3.15 embedded-python: True is64bit: False
Windows-10-10.0.16299 Windows ('32bit', 'WindowsPE')
32bit process running on 64bit windows
('Windows', '10', '10.0.16299')
Python 2.7.12+
Windows: ('10', '10.0.16299', '', u'Multiprocessor Free')
Interface language: None
Successfully initialized third party plugins: DeDRM (6, 5, 3) && Generate Cover (1, 5, 21)
USB devices on system:
(USBDevice(vendor_id=0x4f2 product_id=0xb40e bcd=0x6939 devid=usb\vid_04f2&pid_b40e&rev_6939 devinst=1),
USBDevice(vendor_id=0x2687 product_id=0xfb01 bcd=0x100 devid=usb\vid_2687&pid_fb01&rev_0100&mi_00 devinst=2),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_01 devinst=3),
USBDevice(vendor_id=0x2687 product_id=0xfb01 bcd=0x100 devid=usb\vid_2687&pid_fb01&rev_0100&mi_01 devinst=4),
USBDevice(vendor_id=0x8087 product_id=0x8000 bcd=0x4 devid=usb\vid_8087&pid_8000&rev_0004 devinst=5),
USBDevice(vendor_id=0x4f2 product_id=0xb40e bcd=0x6939 devid=usb\vid_04f2&pid_b40e&rev_6939&mi_00 devinst=6),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_02 devinst=7),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub20&vid8086&pid9c26&rev0004 devinst=8),
USBDevice(vendor_id=0x8087 product_id=0x7dc bcd=0x1 devid=usb\vid_8087&pid_07dc&rev_0001 devinst=9),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203 devinst=10),
USBDevice(vendor_id=0x4f3 product_id=0x36c bcd=0x1112 devid=usb\vid_04f3&pid_036c&rev_1112 devinst=11),
USBDevice(vendor_id=0x2687 product_id=0xfb01 bcd=0x100 devid=usb\vid_2687&pid_fb01&rev_0100 devinst=12),
USBDevice(vendor_id=None product_id=None bcd=None devid=usb\root_hub30&vid8086&pid9c31&rev0004 devinst=13),
USBDevice(vendor_id=0x46d product_id=0xc52b bcd=0x1203 devid=usb\vid_046d&pid_c52b&rev_1203&mi_00 devinst=14))
No disabled plugins
Looking for devices of type: MTP_DEVICE
The Windows WPD service says there are no portable devices connected
Looking for devices of type: SMART_DEVICE_APP
All IP addresses {'{BE0BFF1F-4C19-45EF-A717-20C735D998E2}': [{'netmask': u'255.255.255.255', 'addr': u'192.168.1.2', 'broadcast': u'192.168.1.2'}], '{D859C08B-CA32-11E7-9D36-806E6F6E6963}': [{'netmask': u'255.255.255.255', 'addr': u'127.0.0.1', 'broadcast': u'127.0.0.1'}]}
No device is connected
Looking for devices...
Devices possibly connected: None
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