Used my best wall charger and the cable which came with the kobo (tested both and it works for other things with no problem) and left it for 24 hours. No difference.
A thing I noted, the charger usually goes very warm but while charging this kobo it never did.
Any advice on how to proceed from here? If opening up is the next step (which I did but couldn't understand what I'm looking at, hence I closed it back), what should I be looking out for? Also by disconnecting/connecting the battery do you meant the red/black cables attached to a smaller white box or the grey battery pack itself to be removed from the board?
I will open it up and take a pic if needed.
Once again thank you for your kind patience and time
