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Disabling antivirus and firewall made no difference at all, even if I dropped everything and didn't use any (I'm on Windows, so when I disable Avast, Defender kicks in, but I tried closing that too. Needless to say I refuse to do anything without protection, so that wasn't an acceptable solution, but worth trying!)
I love Calibre and CC, but I think all these problems are stopping new adopters. It needs to be really easy to get going. I recommended it to somebody the other day, but when they tried it, they said it was "too confusing" and "They didn't have the time to get it to work properly." Which is a shame, because it's a terrific program.
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