Thread: Glo PC Windows 7 cannot recognise Kobo Glo
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Old 01-09-2018, 10:23 PM   #2
rcentros
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Quote:
Originally Posted by cakepuller View Post
Anyone have any clues to restore the USB connectivity? Or am I out of luck?
I don't know how to restore Windows 7 USB connectivity, but I would try the Glo on another computer (with the same USB cable and – if necessary – a different one) to see if it connects there and to see if you have a hardware issue on the Kobo (or cable) or a software issue on your particular Windows 7 computer.

If you have a friend with a bootable copy of Linux Mint (or any of the "easy to use" distributions), you might boot into a live session on your computer and see if you can connect via Linux. If you can, then (again) it's a software issue in Windows 7. If you can't then it's probably a Kobo Glo hardware (or software) issue.
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