[marcosscriven]

Originally Posted by Booxtor

Why don't you provide correct link to our terms and conditions: https://ereader-store.de/en/content/...ditions-of-use

We didn't change anything on it!

You absolutely did change the terms. I already described this in the original post, but here it is again:

Google cache of your returns page from 24th December: https://webcache.googleusercontent.c...&ct=clnk&gl=uk

Your current returns page: https://ereader-store.de/en/content/6-returns

The diff, again, is:

diff old-return-wording new-return-wording
21c21,23
< Please note that shipping and possible payment fees are the client’s responsibility, except if the product does not conform to the description of said product (the client is responsible for any damage done during the shipping of the returned goods).
---
> Please note that shipping and possible payment fees are the client’s responsibility. The client is responsible for any damage done during the shipping of the returned goods.
>
>

You removed the part about postage not being payable by the customer if the product does not conform to the description.

Or are you saying I am lying, and hacked into Google's cache servers?!