Thread: Boox Max 2 - poor quality and problem with returns to ereader-store.de
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Old 01-03-2018, 01:20 PM   #16
mdp
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Quote:
Originally Posted by forestfelix View Post
No, it's clearly sarcasm. It's obvious from the E-Mail that the seller assumes Marcos has received the Max 2, therefore it's a rhetorical question. [...]
If functions that were described on the product page are not working, the product is not as described. The changing of the return policy wording also seems inappropriate to me.
As I wrote I would not have read it like that, but I get it from the rest of the exchange here that the communications were a lot... So...

The function described on the product page that does not seem to be working is that of the monitor, which «often doesn't work (it simply says 'failed')» to the OP. But I am telling you, I did not have that experience (see my posts yesterday). In that case, he may have a defective device. But he is probably not interested in having that single detail fixed...
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