Quote:
Originally Posted by mdp
No, he meant "Was there an erroneous package swap, were you shipped a different product?" to a flat reading.
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No, it's clearly sarcasm. It's obvious from the E-Mail that the seller assumes Marcos has received the Max 2, therefore it's a rhetorical question.
As in
"The product does not
work as described"
"Did you receive the Max 2? Well, yeah, then what are you complaing about, you got the
product that was described."
If functions that were described on the product page are not working, the product is not as described. The changing of the return policy wording also seems inappropriate to me.