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I'm not sure about the Aura H2O2, but the Aura One (like the Kindle Voyage & Oasis) has a flush screen with capacitive touch compared to the recessed screens with infrared touch of the orgininal Aura H2O and the Nook Glowlight 3. Maybe that's the issue, as it appears to be more difficult to get it right with the added layer that is required for capacitive touch?
I know what you mean about quality control of what is supposed to be the premium ereader in the Kobo line, but you could say similar things about the Kindle Voyage & then the Oasis. Besides, there are a lot more happy owners of all these devices than there are unhappy, so maybe the cost of increased quality control isn't worthwhile.
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