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Originally Posted by DNSB
AFAIK, in most cases, the display module, light guide and (if wanted) capacitive touch are purchased pre-assembled from eInk. I agree the company assembling the ereader should have powered on and tested the module prior to final assembly. Of course, this step would add cost both for the inspection itself and any modules rejected by inspection which may cause this step to be skimped if not skipped.
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But... but... but.... even if you paid Aussie wages, it would surely save money, so in a lower wage environment, it's a no-brainer.
Even more the case if it's all purchased this way - at the source, before logistics and markups, would be the time to catch these problems. It surely can't make more sense to wait until the errors are caught by the consumer purchasing retail.
Even the savings on one defective unit would save enough expense to pay the wage of the inspector for quite some time. And from what I've seen, they'd be pulling off multiples per hour.
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Originally Posted by RobertJSawyer
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Quote:
Originally Posted by ZodWallop
Their other devices aren't so prone to issues as the Aura ONE. Think of it as the Kobo Edsel. Lots of people love it, but the fact is, QC wise it's not as up to snuff as the rest of their line.
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Good analogy. Really leaves me shaking my head. (Kinda reminds me of Dragon Anywhere - seems like the put a lot of work into creating an excellent product, then destroyed it with lack of bugfixes and an atrocious subscription system.)
Quote:
Originally Posted by Richwood
My Aura one has a very slightly dim area in the lower left corner but it is not too bothersome to me. However I just ordered a 32 GB version too and now you guys are scaring me. How do they have 25% of the Canadian ebook reader market if they have such quality problems? BTW I worked as a QA engineer in Silicon Valley for 20+ years so know what lousy quality can do to the bottom line.
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Just make sure it easy to return, and that you use it a lot during the return period.
My first one just quit - no reason, nothing unusual, just suddenly froze and nothing would unfreeze it.
Of the other four, two worked flawlessly, one has a cone of light with distracting dark areas, and on the last the light is yellow.