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You are so kind, Desertgrandma. Actually, I did give up - I let someone take my info and get my key for me. Obviously, there must be something wrong with this computer - it certainly can't be me!
I have used the other tools I have learned on this site to get all kinds of books
(I have bought all kinds of books) on my kindle. If they could just come out with a standard format, we could forget about this. Of course, what fun is that?
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