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Davidfor, thanks for the reply,
I have basically tried all your suggestions, the only question I have is, do you do a factory reset with the pin, or do I have to do that in a different way?
Nothing I have tried sofar works. I have also tried to configure via wifi but it never finds a network so that is not going to work either. I have tried different cables, and yes in the past I have seen the device thru windows. When it tells me to connect and I consequently do that, the screen moves on, so the charging bit probably works but no other reaction. Also Kobo Desktop does not proceed after the screen where it tells me to plug into USB.
Using USBDeview I could see it made a connection when I put on 4.17.
The reason I originally wanted to go back is my wife's dislike of the new home screen which I can understand.I have the same reader and I never update it because I'm perfectly happy with it. I never understood why my wife's reader wanted to connect in the first place, I load books via Calibre and that's all I ever do to the reader.
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