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Old 12-23-2017, 01:19 PM   #2702
Purple Lady
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Posts: 5,698
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Join Date: Feb 2010
Location: Pennsylvania
Device: Huawei MediaPad M5, LG V30, Boyue T80S, Nexus 7 LTE, K3 3G, Fire HD8
Quote:
Originally Posted by Catlady View Post
I have a Bluegate transmitter/receiver that I use to pair my old home stereo with the Dot. I had a lot of trouble setting it up with Dot last year (although never any trouble with other devices), but it's worked fine since. But this time after I'd removed it to charge, Dot couldn't see it, then could see it but couldn't connect, then Alexa kept telling me to go to my Alexa app settings and "forget" the Dot--something I never could find, even after searching through help files at Amazon.

My newer tablet's Alexa app never did see any Bluetooth devices; my older tablet's Alexa app (which was the one I originally set up with Dot) is the one that finally saw the Bluegate and then eventually connected to it after numerous tries.

It was extremely frustrating; I don't know why the Dot suddenly acted as though it had never been paired with the Bluegate in the first place, and then stupid Alexa repeatedly told me to do the same thing and repeatedly was unable to connect.
To forget a Bluetooth device, go to settings, Bluetooth, and tap on the down arrow and you will see forget device. This is the same on both new and old Alexa apps.

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