Quote:
Originally Posted by Apache
Maybe it is the shipper and not B&N. UPS has already had numerous problems getting packages delivered this Christmas Season. I have already had vendors, that use UPS exclusively, tell me that they can not guarantee even overnight packages. And UPS has not delivered packages on time because they loaded the packages on the wrong vehicles. So far this year I have not had a problem with Fed Ex.
Apache
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Have you ever seen what it takes to sort that volume? I have (I did 5 xmases with them).
Driver Routes are split apart from their regular covered areas and/or a Morning and Afternoon load split because there were too many BIG packages to fit. . The loaders have seconds to pull the package and put it at the correct
package car.
In a Metro area, drivers are close and a Sup or
meet exchange is possible when a mis-load is spotted. On a rural route, the package has to return to the station at the end of the route.
Automation (those smaller white, EDD stickers with a route # on it) has helped reduce errors. But volume has more than doubled since the days it was just the loaders eyeball and route knowledge.