This morning I was notified that my Nook will be delivered Next Wednesday even though I paid extra to have it delivered this Friday. I called B&N but again couldn't get through on the phone. This time it did put me on hold to wait for an operator and then hung up on me. Three times!
I couldn't get their chat to work today so I called back a couple more times and finally got to talk to someone. Hooray! He said that no matter what it said it'll be here Friday. Yeah, right! I have faith in them.
I think I may be judging B&N too harshly. Instead of looking at the problems in their service I should be congratulating them on the effectiveness of their Get it Wrong department. They do an amazing job.
Who knows when I'll get it. I won't be surprised if it's here Friday. I won't be surprised if it's not! Anything can happen.
Barry