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Old 12-14-2017, 10:24 PM   #8
davidfor
Grand Sorcerer
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
@user2398472834: Sorry for the breakage, but someone has gone into the WiKi page and edited it to put incorrect information in. They have changed the comments for firmware 4.7.10364 to make it appear as if it was for the Mini. They have also changed several of the other links to point to the wrong firmware versions. And because of the type of changes, I can only see it as being a malicious change. I have just undone all these changes.

Having said that, you do realise this is unofficial information? It is collected by the members here and maintained on a completely voluntary basis and no-one here can be held responsible for the use of the information. It is your responsibility to make sure you understand what you are doing and accept the risks involved. There are several references to this on the page. And even a few minutes reading this forum would have told you there was a problem with the details on the firmware page in the WiKi.

Also, sideloading firmware is not officially supported by Kobo. It usually works, but again, it is your responsibility to make sure you understand what you are doing and accept the risks involved.

For your two devices, I am surprised that they were hung completely. There is checking in the firmware installation to prevent a lot of problems. But, if you were coming from very old firmware versions, then I can see a reason for the issues.

As Cinisjoy said, you should be able to do factory resets to recover from this. I would suggest looking in the Wiki, but you probably wouldn't like that idea. Kobo has instructions on how to do this on the web site in the help section. A search should find it.

There are other ways to recover, but, based on your attitude at the moment, I'm not really willing to volunteer to help more. At the moment, you are just abusing people who have had nothing to do with the problem and are trying to help work out what went wrong.
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